“After speaking at two large events recently I asked Don Harris of TalkBack to capture feedback from the audience. The information Don provided was invaluable – an honest reaction provided immediately after the event is much more powerful than any feedback provided at a later stage. The testimonials gathered gave a deep understanding of what the audience got from the event, which was most informative and extremely valuable in preparing for future events. As we all know, written testimonials are very powerful, spoken testimonials are extraordinary”