Have you Listened to Your People Lately?

“Listening to your people is one of the most powerful forms of recognition you can bestow. Genuinely seeking their opinions and feedback costs nothing but your time and the dividends are priceless. You’ll see increased morale, more open communication and greater sharing of solutions to business challenges. You’ll also get to know some truly remarkable people in the process.” James E Burton former CEO Calpers We all like to be asked our opinion about something, not just whilst in work but when we are out socialising too. Why? Is it because we feel left out of the conversation if we don’t get the chance to add our voice? Ignored, belittled, not important enough to be considered worthy of a contribution to the debate. We want to be heard, to feel wanted. Included even. Increasingly there is a malaise spreading throughout offices across Ireland, we’re a nation forgetting how to have a discussion at work unless email is involved. Employees and clients are surveyed online, asked for their views, if asked at all. At home the TV, Laptop, Tablet or Smartphone are killing conversation. Silence is not always golden, hallo darkness my old friend, I’ve come to speak with you again. (Thank you Mr Simon) This epidemic of indifference to the opinions of employees is leading to a plethora of problems building up in workplaces everywhere, including those far from Ireland. Management, CEO’s in particular are finding themselves unable to converse with people they share office time with every day. They have less in common, albeit they may well have worked their way to the top taking many years to...